Thank you for shopping at sukharimandal.com. We appreciate the fact that you like to buy the sweet items we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at sukharimandal.com. The main thing to remember is that by placing an order or making a purchase at sukharimandal.com, you agree to the terms set forth below along with sukharimandal.com’s Privacy Policy.
Returns
Due to the perishable nature of our products, we, at sukharimandal.com, do not accept returns. Our offerings are sweet items that are made to order and therefore we cannot offer a return or exchange of items once an order has been placed.
Refunds
We understand that sometimes things might not go as planned; however, our policy does not allow for refunds because of the perishable nature of our products. Each sweet item is carefully crafted and prepared with the utmost care and we ensure that they leave our facility in perfect condition.
Cancellations
Cancellations are only accepted under the following conditions:
- The order can be cancelled within [insert time frame] from the time of purchase, provided that it has not already been dispatched. If you wish to cancel your order within this period, please contact our customer service team for assistance.
Damaged or Incorrect Products
While we strive for perfection, we acknowledge that there may be rare circumstances where you receive a product that is damaged during transit or not what you ordered. In such cases, please contact us immediately with your order number, details, and photographic evidence of the issue at [customer service contact information]. We will review each case and work towards a satisfactory solution, such as a replacement or refund, if applicable.
Customer Satisfaction
Your satisfaction is very important to us. If you have any concerns or feedback regarding our products or services, please reach out to our customer support team. We are committed to ensuring that your experience with sukharimandal.com is delightful and satisfying.
Contact Us
For more information about our return and refund policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected]
This policy is subject to changes and updates. We encourage our customers to review it periodically for the latest information on our return and refund practices.
Thank you for understanding and for choosing sukharimandal.com.